Minutes+from+9_21_11

Next meeting 10/6 at 3PM in LMC. Immediate Help Desk needs (IMPORTANT: > Printer access is a big issue. We have a very large number of local printers. These need to be done individually. > The switch over is easy but right now nothing is on. Licensing is an issue for both of the software. Need to determine the number of licenses available and the number of users who want the product. Some people are switching things over. Tom will get a the number of current users. > **MAJOR PRIORITIES-** > Password change- this is a virtual app > Printer cartridges > Administrative options available to local experts to help with some of the tickets (examples set up printers for teachers) Also teacher access to task master for freeze ups > Need EasyGrade Pro,PDF Creator,Front page,Webexpressions,Eaglenet to Easy grade pro, CPS evaluation program- need to be installed remotely OTHER ISSUES
 * Minutes for September 20, 2011**
 * 1.**
 * **Ticket status**- We are working as hard as we can on the requests made. Folks need to get the word out that people need to make sure that they do not put in double and triple tickets for the same problem.Currently many tickets still need to be addressed. Current structure was unsustainable but as we transition the tech dept will become more proficient.
 * **Front Page-** Want to move to web expressions from front page. There will be 2 courses offered by Monica Lestor, our district webmaster. One for those transitioning from front page and the other for new users.
 * Front page is being installed for those who need it through a group client.
 * **Library Printers password change-** LMC needs printer cartridges because many teachers are using the library printer since theirs are not working. The library printers 8000 is currently not working. Need some role based windows options to let the tech team help fix some of the minor issues. Currently password reset option only available in the Main office. Will work to get this in the LMC first and then the labs.
 * **Tech Liason Help:** Tech Committee suggested a group of teachers in the building is available to manage tasks and update tickets. The tech team can help knock down tickets. Limited administrative rights will be given to the group to help assist in getting printers online, installing software and appropriate drivers.
 * There is no network access from home, currently need to bring a thumbdrive
 * There will be a slow process to get a system up and running that is cost effective and efficient. VPN for administrators will start soon.
 * Eaglenet access- timing out, Peter is looking into this. Now that we are using an updated version of the browsers there is something that is a long term fix.
 * Clear your cookies for BC@Home and Eaglenet improved performance (short term)

> Set up a new meeting in 2 weeks. October 6 at 3pm > Nov 15 at 3pm > Dec. 13 at 3pm > Some resources are under the auspices of the grants. The group can pull back the previous resources. There are desktops and laptops that can comeback and be reallocated by the tech group. EXAMPLE- PE dept uses 4 machines among 9 teachers and they do not do electronic attendance. > Need to provide a stronger wireless system building wide. Sal recommends that the MS should be wired sufficiently next summer. Principal and his staff should make instructional decisions. Sal is concerned with continuing to add equipment without consideration to what the infrastructure will support. There is a practical limit to what we can own and manage. > Bill feels that there needs to be more communication about what is being provided. People are frustrated because the staff is not aware of why the decisions are being implemented. Sal proposed Mike and he meet with Jody to come up with a plan. > Mike discussed that the long term plan will take time to develop. > Should the tech dept take an inventory of the excess PC and towers in the classrooms where the teachers have a laptop now for their use. Once they come out of the rooms, Mike will identify the needs that have never been addressed or a replacement plan. > Can a wireless hub go in the PE office? There might be wireless access for the field already set up.
 * 2)****Set meeting dates:**
 * Due to length of Agenda do we want to have another meeting in 2 weeks?
 * Will meet again 10/6 to update resolved issues
 * One month dates
 * 10/18 11/15 12/13 all set
 * Following meeting will beOct. 18th at 3pm.
 * 3) Allocation of technology in the middle school:**
 * Inventory- what and where?
 * New/old
 * PC cart 114
 * PC laptops and desk tops- replace by Macs? Where are those PCs going?
 * Computers needed for 128
 * EETT vs DistricHow are the allocations being determined